The [Work] module allows you to prepare, schedule, and then track maintenance work orders of all kinds (preventive, corrective, new work, etc.), regardless of their advancement status, by offering all practical and necessary information for performance of the work.
Synopsis
WRs and work orders
1 - Issuing a WR
A user notices a malfunction or the need for work on an Asset, device, or in a location.
The user issues a Work request (WR) and specifies the addressee.
→ The WR arrives on the addressee's list of WRs to be taken into account.
2 - Processing a WR - Creating a work order
The WR addressee can then:
- Reject it,
- Transfer it,
- Request additional information,
- Accept it.
If the addressee accepts it, they must link the WR to an existing work order or one created in response to this WR.
3 - Work order
The appropriate manager validates the create work order.
He/she prepares it by indicating the list of operations and human and material resources needed, then follows up on performance of the work.
The work order takes place.
4 - End of work order
The work is validated, if necessary, and the WR is closed.
With this function you describe the recurring tasks of which the work performed during the work orders consists.
Characterize work orders according to your own categorization.
Describe the troubleshooting tree associated with a template in order to capitalize on experience and save time in work orders.
Planning
This function assists you in planning work orders and assigning the teams, technicians and material resources required; see [Work order planning].
Preventive
Anticipate malfunctions and automate your preventive maintenance by defining work order plans. Save in terms of time and reliability by describing work order plans and templates.
Work order template
A template is a work order template. This facilitates the creation of work orders and is indispensable for the automatic creation of work orders by work order plans.
Work order plan
This defines the triggering conditions for work orders and the actions to be performed; see [Work order plan]. Preventive work orders will be created automatically; see [Simulation and Launching of work order plans].
Work order plan template
Through this, a work order plan is easily initialized as soon as the equipment is created; see [Work order plan template].