Certification

Certifications are used to specify special skills:

of technicians,
required to perform a work order.

You assign the certifications acquired by the technician on the technician sheet.
You specify the certifications required for work on the work order. A work order that requires a certification that is not checked by any planned technician shall have an alert.

Certifications may be created, changed, and deleted:

From the details of a technician; see Technician [Certification].
From the work order, see Work order [Labor].

Accessing the list of certifications

Place the cursor in the [Resources] module and select [Certifications] from the [Configuration] section.
→ The list of certifications is displayed.
Select the [Criteria] tab, enter the search criteria and click the [Results] tab.
→ The list of certifications corresponding to the criteria is displayed.

This list can also be accessed from the list of certifications of a technician or work order.

Changing the list of certifications

Next, see the Detail form section and Managing a list in a form.