Principle

If you are the addressee of a WR but you are not authorized to take it into account, you can transfer it to another addressee, provided the other addressee can also receive WRs (see User [General]).

 

Procedure

1. Open the form for taking WRs into account (see Taking a WR into account).
   
2. On the status menu , select [Transfer the WR],
   → The transfer form appears.

Once you have transferred the WR, an email will be sent to the new addressee.

The WR remains in the WAITING TO BE TAKEN INTO ACCOUNT status.

 

Form details

• For the standard fields, see Changing the status of an element.
• Addressee (required): You can enter the code of an agent receiving WRs or use the magnifying glass to select a user
  → The list of agents receiving WRs is opened.

Also see WR statuses.